Importance and non residential for example restaurants, fast food

Importance
of Food and Beverage in Hotel Industry

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contents
Introduction. 3
1)      Food
and Beverage service outlets in a Hotel 3
A)     Restaurants. 4
Types of restaurants in a Hotel: 4
FINE DINING RESTAURANT. 5
Lounge. 6
Bar. 6
2) Importance of F & B Department in a hotel 7
Summary. 8
 

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!


order now

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Introduction

The hotel industry is a within the
service industry that includes lodging, restaurants, event planning, theme
park, transportation, cruise line, and additional fields within the tourism industry.

Food and Beverage service is the
culmination of the planning and production processes. It centers on the guest –
more specifically, on providing and enjoyable experience for the guest. Food
and Beverage is a complex subject, comprising a wide range of characteristics,
activities and procedures. Characteristics include such things as the size and
tide if the operation, the type of service with offers, and it ambience or
atmosphere. Activities includes transferring food and beverage products from
production personnel to serving personnel, serving the guest, clearing the
table and so on,. Procedures to carry out each activity should be standardized
so that first expectation maybe met or exceeded time after time.

 

 

1)  Food and Beverage service outlets in a Hotel

Fast food outlets, transport catering contract
catering of industries and so on, are examples of commercial catering. It can
be further classifying into residential, for example, hotels, motels, resorts,
inns, clubs and so on, and non residential for example restaurants, fast food
outlets, popular restaurants, pubs, bars and so on.

Hotels provide food and
beverage services to customers in the following areas other than accommodation:

§  Restaurants

§  Bars

§  Lounge area

§  Banquets

§  Rooms

Most guests stay in hotels are on
business trips and stay for the very short duration and expect quick service.
They may also need banquet halls to hold functions, conferences and business
meetings. The restaurant of hotels may offer buffet for all three meals to
speed up service. Alternately guests may place orders from the a la carte menu.
Food and Beverage service may also be extended to guests who are not staying in
the hotel.

A)   Restaurants

Restaurant in a hotel provide food and
beverage on a commercial basis. This is open to all to take refreshments, food
and beverage.Restaurant offer service of food and beverage desires to satisfy
the guest.

 

Types of restaurants in a Hotel:

o   SPECIALTY RESTAURANT

It serves specialty dishes which are its
strength and contribute to the brand image. It operates during luncheon and
dinner hours, between noon and 3pm and between 7pm and 11pm. The ambience and décor
of the restaurant reflect the team of specialty restaurant may specialize in a
particular type of food Such as fish and chips, pasta or steak or in a
particular type of cuisine, for example Indian, Chinese, Italian And so on. The
dishes of a particular region or a country or a particular sect of people are
also termed as ethnic cuisine. The uniform of the service staff will be
according to the tradition of the region or country. The fixtures, designs on
the crockery and the menu card, music and so on, will also depict the region. Uniformed
waitstaff serves food according to the tradition. The seat torn on in this type
Of restaurants is low and the average  per cover is more compared to
coffee shops.

 

 

 

 

 

 

 

 

 

 

FINE DINING RESTAURANT

This kind of restaurant primarily caters
to the requirement of the affluent market segment which wants to experience fine
dining. The restaurant may either offer dishes of one particular region orcountry
or exotic dishes from various cuisines, wines, spirits, and digestives. It is
open mostly during dinner time. However, it may also operate during luncheon
depending on the location. The ambience and décor of the restaurant will be
elegant and rich. The furniture is made of teak wood with fine craftsmanship. The
dining chair may have arm rest. All the tables will be covered with good
quality linen and napkins of contrasting color or color that matches the décor will
be folded and kept. The glassware chosen will be of fine lead crystal communicating
to the guest the beauty of the table set – up. The metal chosen for cutlery
will be either silver or electroplated nickel silver (EPNS), which will be
maintained well at all times. The wait staff employed is skilled and has a
sound knowledge of the dishes served. The restaurant employs sommeliers to
serve wines and other and other alcoholic beverages. Uniformed service staff
serves the dishes either by silver service or by gueridon service. In
silver service, the food is transferred to the guest’s plate using service
spoon and fork from the food container. Gueridon service is also known
as trolley service, in which the food is either prepared, carved, or flambéed
in the presence of the guest on a trolley. These services call for highly
skilled staff. The average revenue generated per cover is more compared to
other restaurants but at the same time the seat turnover is very low while the
labor cost and overhead are at a higher side.

 

 

 

 

 

 

 

 

 

Lounge

 

Lounges can be found in most of the
hotels where food and drinks is offered to the customers in a comfortable and
cozy seating in relaxed surrounding. Lounge in a lobby, cocktail lounge, cigar
lounge and other types of lounges can be seen in hotels which will enhance the
satisfaction of customers by giving them space to decide what they want from
what is available.

 

 

 

 

 

 

 

 

 

 

Bar

Bar
is a place where both alcoholic and non alcoholic beverages are served
depending on the type of bar. The service in bar are fast and quick. Different
kinds of bars such as club bard, pool bars, wine bars, cocktail bars, juice
bars and many more can be seen in hotels.

 

 

 

 

2) Importance of F & B Department in a hotel
Food and Beverage
Department (F) is responsible for maintaining high quality of food and
service, food costing, managing restaurants, bars, etc.

Food and Beverage Service is the service of Food made in the Kitchen and Drinks
prepared in the Bar to the Customers (Guest) at the Food & Beverage
premises, which can be:
Restaurants, Bars, Hotels, Airlines, Cruise Ships, Trains, Companies, Schools,
Colleges, Hospitals, Prisons, Takeaway, etc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary

 

Hotels
provide food and beverage services to customers in the following areas other
than accommodation: Restaurants Bars Lounge area Banquets Rooms Most guests
stay in hotels are on business trips and stay for the very short duration and
expect quick service.

Importance of
Food and Beverage in Hotel Industry Introduction The hotel industry is a within
the service industry that includes lodging, restaurants, event planning, theme
park, transportation, cruise line, and additional fields within the tourism
industry

 

References